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Spellheart
Spellheart

Errors with the installer?

If you are having an issue with the installation of the game, be sure to right click the setup file and select "Run as administrator".

Your virus program may block the installer from running, please add the installer to the virus program's exclusion list.

If SmartScreen blocks the installer from running, please turn it off by selecting "More info" and then "Run anyway".

Can't start the game?

If you are having an issue with starting the game, be sure that you have installed Visual C++ Redistributable. This file should have been installed if it was necessary from the install file, but if it was not, please install it.

Your virus program may block the game from running, please add the game to the virus program's exclusion list.

If SmartScreen blocks the game from running, please turn it off by selecting "More info" and then "Run anyway".

If you have run the game before on your computer and it has somehow stopped working properly, remove the folder named "Spellheart" in your Documents folder at:
C:\Users\YOUR_USER\Documents\Spellheart.
If that does not work, try to uninstall the game and then install it again.

Make sure you have read the system requirements on FAQ first.
If your computer meets the requirements, please go to the forum and ask for help.

Experiencing connection problems?

Port 28765-28767 (UDP) might need to be opened in your firewall/router.

No one can connect to your server?

Portforward the ports above in your firewall/router.
If that does not work, try turning off the firewall and antivirus programs on your computer. In case that works, add the ports needed to those programs and enable them again.
If that does not work, I would suggest you to contact your ISP, they can sometimes control whether or not a customer can host a server.